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Customer Care Officer
This job has expired, and cannot be applied for.
- Posted By: HR Connexions
- Address:
- Contact: 0845 838 6220
- Date Posted: 22nd Sep 2008
- Salary: £13,500 to £16,999
- Location: Doncaster (DN4 5JQ)
- Reference Code: WC/JG-00000457
- Views Since Posting: 188
- Full Description:
Customer Care Officer
Doncaster
13,500 to 16,999 + Excellent Benefits
Our Client is a business led membership body representing almost 20 per cent of registered businesses within the Metropolitan Borough of Doncaster and approximately 80 per cent of the employed people of the Borough. They currently hold the privileged position of
being the only independent business owned and business led organisation in the region that exists to improve business.
THE ROLE
You will be assisting the Customer Care Manager in building long-term relationships with their customer base to ensure a high level of membership renewal. This means that you will provide first-line customer services support to members and prospective members, encourage existing member businesses to participate in their business events and participate in some of the organised events. You will also need to administer documentation and produce letters and reports as required.
THE PERSON
You will be well educated and have previous experience of working in a client-facing customer service role and be confident in meeting new and existing clients. You must have good IT skills, excellent communication and interpersonal skills, be flexible/ adaptable and have good attention to detail skills. Due to the nature of the role you must have your own car as you will be expected to visit clients.
The benefits include:
* 25 days holiday (which increases with service) and bank holidays,
* Contributory Company pension scheme and Chamber Westfield Health Scheme,
* Childcare voucher scheme,
* 37 hours/wk (some additional hours are required when attending morning/evening events, however any 'extra time' worked can be claimed back)
If you wish to be considered for this exciting opportunity click apply and attach your CV together with a covering letter outlining the skills that you could bring to the job. You must be eligible to work in the UK.
If your skills and experience meet with our client's requirements, they will be given full exposure to your details. Your application will only be considered for this vacancy. HR Connexions is an employment agency and operates as an equal opportunities employer.
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